SERVICE CONTROL
Your customer estate
See subscriptions, service delivery and infrastructure in one place.
Customers needing attention
Infrastructure
CUSTOMER SERVICES
Customers
Each customer has an isolated runtime and independent product selections.
Product selection
Choose SkyOps and SkyDesk independently. Core account, settings and support remain included.
SkyOps · Crew app
SkyDesk · Customer desk
Shared service and reference capabilities
Required capabilities are selected when you enable a product. Handbook browsing is independent of calculation reference access.
Publication controls
Runtime provisioning
Preview verifies identity, DNS, ownership and port reservations. Provisioning reuses the tenant installer, creates separate credentials, storage and PostgreSQL ownership, and records a durable operation receipt.
Operations
Publication history
Audit trail
HOSTS & HEALTH
Infrastructure
Host metrics and bounded service states. Missing or old observations are shown as unknown.
Monitoring tools
Production APIs and databases belong on SkyHost. Monitoring, provisioning, release operations and the provider workspace belong on Server02.
CONTROLLED ACTIONS
Operations
Operations retain their IDs and outcomes. An uncertain reply requires checking the target receipt.
PROVIDER HISTORY
Audit trail
Immutable records of provider changes and maintenance actions.
PROVIDER ACCESS